01Accepted Methods
Depending on availability, checkout may offer major credit or debit cards, PayPal, Shop Pay, Apple Pay, Google Pay, or other supported payment services. A method is accepted only when it appears as an option at checkout.
Payment Options
Checkout Information
Secure checkout, authorization, currencies, and payment troubleshooting.
AVAILABLE METHODS
Always shown at checkout
Always shown at checkout
The payment methods currently supported for your region, device, and order are displayed during checkout.
02Secure Processing
Payments are processed through Shopify and approved third-party payment providers. arcvaner does not receive or store your complete payment-card number. Payment providers may apply their own privacy, security, verification, and user terms.
03Authorization
Submitting an order authorizes the selected provider to verify and charge the amount shown at checkout. An order is not accepted until payment authorization and our order confirmation are complete. We may cancel orders that fail verification or appear unauthorized or fraudulent.
04Currency & Conversion
Prices and the transaction currency are shown at checkout. Your bank or payment provider may apply exchange rates, foreign-transaction fees, or other charges. These external charges are not controlled or refunded by arcvaner.
05Failed or Declined Payments
If payment is declined, confirm that the billing address, card details, available funds, security code, and bank authorization are correct. You may try another method displayed at checkout or contact the payment provider.
06Pending Charges
A failed or interrupted checkout can sometimes leave a temporary authorization hold. The issuing bank controls when the hold is released. If no order confirmation was created, contact your bank for the expected release time.
07Taxes & Duties
Applicable taxes collected by the store are shown at checkout. Import duties, customs taxes, and brokerage charges may be collected separately by authorities or carriers unless expressly included in the checkout total.
08Refund Destination
Approved refunds are returned to the original payment method. We cannot send a refund to a different card, bank account, wallet, or person. Processing and posting times depend on the payment provider.
09Payment Safety
Never email your complete card number, security code, account password, or other sensitive financial credentials. Our customer service team will not ask you to send full payment-card details by email.
For payment questions connected to an order, contact service@arcvaner.com and provide the order number. Do not include complete financial credentials.