These Terms form an agreement between you and GLORYDE TRADING LIMITED. By using the website or placing an order, you agree to these Terms and the policies referenced below.
01 Overview
GLORYDE TRADING LIMITED operates the arcvaner online store at arcvaner.com. The store is hosted on Shopify, which provides the ecommerce platform that enables us to offer products and services. References to “we,” “us,” and “our” mean GLORYDE TRADING LIMITED, and references to “you” mean the visitor, customer, or other user of the website.
These Terms incorporate our Privacy Policy, Shipping Policy, Return & Refund Policy, Payment Options, and Legal Notice.If a specific policy conflicts with these Terms on the same subject, the more specific policy applies unless mandatory law requires otherwise.
02 Eligibility
You must have legal capacity to enter into a binding agreement in your jurisdiction. If you use the website on behalf of an organization, you confirm that you have authority to bind that organization. You may not use the website or products for unlawful purposes.
03 Account Information
You are responsible for providing current, complete, and accurate purchase and account information, maintaining the confidentiality of login credentials, and promptly notifying us of suspected unauthorized activity. You are responsible for activity conducted through your account to the extent permitted by law.
04 Products & Product Information
We make reasonable efforts to describe and display products accurately. Colors, textures, patterns, and finishes may appear different because of photography, lighting, screen settings, or production variation. Terms such as “marble-style,” “travertine-style,” “stone-inspired,” or “wood-inspired” describe appearance unless the product page expressly confirms a particular natural material.
Measurements are approximate unless stated otherwise. Products may be available in limited quantities and may be changed or discontinued without notice. We may limit quantities by person, household, order, region, or other reasonable criteria.
05 Prices & Taxes
Prices may change without notice. The price and transaction currency displayed at checkout apply to the order. Applicable taxes collected by us are shown at checkout. Unless expressly included, import duties, customs taxes, brokerage fees, and payment-provider charges are the customer's responsibility.
06 Orders & Acceptance
Submitting an order is an offer to purchase. An automated acknowledgment does not guarantee acceptance. We accept the order when we issue confirmation following successful payment authorization and review. We may reject or cancel an order for stock errors, pricing mistakes, payment failure, suspected fraud, delivery restrictions, legal requirements, or other legitimate reasons.
07 Payment
You authorize the payment provider to charge the amount shown at checkout. Available payment methods are those displayed during checkout. Payment processing is also governed by the provider's terms. We do not receive or store your complete payment-card number.
08 Shipping & Delivery
Orders are handled according to our Shipping Policy. Processing and delivery estimates are not guaranteed dates. Risk and title pass as required by applicable law. You are responsible for providing a complete and accurate address and for promptly reviewing tracking and delivery information.
09 Returns & Refunds
Return eligibility, instructions, exceptions, and refund timing are described in our Return & Refund Policy. Do not send an item to the registered company address unless customer service provides that destination in written return instructions.
10 Promotions
Promotional codes and offers may have separate conditions, expiration dates, product restrictions, or minimum order values. Unless expressly stated, promotions cannot be combined, exchanged for cash, or applied retroactively. We may correct or withdraw an offer affected by error or misuse.
11 Prohibited Conduct
You must not use the website to:
- violate any applicable law or the rights of another person;
- submit false, misleading, fraudulent, or unauthorized information or transactions;
- transmit malware, harmful code, spam, or disruptive material;
- interfere with security, authentication, website operation, or another user's access;
- scrape, harvest, crawl, copy, or commercially exploit website content without permission;
- impersonate another person or conceal the origin of communications; or
- circumvent purchasing limits, access controls, or fraud-prevention measures.
12 Intellectual Property
The website and its original text, graphics, layout, branding, photographs, illustrations, and other content are owned by or licensed to us and protected by applicable law. You receive a limited, revocable, non-transferable right to access the website for lawful personal shopping. No ownership rights are transferred.
13 Feedback & Submissions
If you voluntarily submit non-confidential feedback, suggestions, reviews, photographs, or other content, you confirm that you have the necessary rights and that the content is lawful and accurate. Where you authorize publication, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt, and display that content for store operation and promotion, subject to applicable law and platform settings.
14 Third-Party Services
The website may rely on Shopify and other providers for hosting, payments, analytics, communications, fraud prevention, and shipping. Third-party services may have separate terms and privacy notices. We are not responsible for independent third-party websites or services beyond our obligations under applicable law.
15 Errors & Corrections
Information may occasionally contain typographical errors, inaccuracies, or omissions relating to descriptions, pricing, promotions, shipping, delivery, or availability. We may correct information and cancel affected orders. If we cancel a paid order, we will refund the amount collected for that order.
16 Disclaimers
To the fullest extent permitted by law, the website is provided on an “as available” basis. We do not guarantee that access will be uninterrupted, secure, or error-free. Product warranties, if any, are those expressly stated on the relevant product page or required by law. We do not exclude any warranty, guarantee, or right that cannot lawfully be excluded.
17 Limitation of Liability
To the fullest extent permitted by law, GLORYDE TRADING LIMITED and its directors, officers, employees, affiliates, agents, contractors, and service providers will not be liable for indirect, incidental, special, punitive, or consequential loss, including loss of profits, revenue, data, or opportunity, arising from use of the website or products.
Where liability cannot be excluded, our aggregate liability relating to a purchase will not exceed the amount paid for the product giving rise to the claim, except where a higher amount is required by law. Nothing in these Terms limits liability for fraud, willful misconduct, death or personal injury caused by negligence where such liability cannot be limited, or any other liability that cannot lawfully be excluded.
18 Indemnification
To the extent permitted by law, you agree to indemnify us against third-party claims, losses, and reasonable costs arising from your unlawful misuse of the website, violation of these Terms, or infringement of another person's rights. This provision does not apply where prohibited by consumer law.
19 Termination
We may restrict or terminate access when reasonably necessary to address fraud, security threats, unlawful conduct, material breach, or harm to the website or other users. Provisions that by their nature should survive termination remain effective, including payment obligations, intellectual property, disclaimers, liability limitations, and dispute provisions.
20 Governing Law
These Terms are governed by the laws of the Hong Kong Special Administrative Region. The competent courts of Hong Kong have jurisdiction, except where mandatory law gives a consumer the right to bring a claim elsewhere or requires another law to apply.
21 Severability & Waiver
If a provision is held invalid or unenforceable, it will be limited or removed only to the extent necessary, and the remaining provisions continue in effect. A delay or failure to enforce a right is not a waiver of that right.
22 Entire Agreement
These Terms and the policies incorporated by reference form the entire agreement concerning website use and purchases, replacing prior communications on the same subject. Headings are for convenience and do not affect interpretation.
23 Changes
We may update these Terms by publishing a revised version. Changes apply from the stated update date and do not retroactively alter completed purchases unless required by law. Continued website use after publication constitutes acceptance where permitted by law.
24 Contact
Questions about these Terms may be sent to service@arcvaner.com.
Nothing in these Terms excludes or limits mandatory consumer rights that apply to you.
