Sculptural Objects for Thoughtful Spaces.
Data & Privacy
How arcvaner collects, uses, shares, retains, and protects personal information.
This Privacy Policy applies when you visit arcvaner.com, place an order, contact us, or otherwise interact with Arcvaner. GLORYDE TRADING LIMITED is responsible for the personal information described in this policy.
This policy explains our practices as the operator of Arcvaner. The store is hosted by Shopify, and we use service providers for functions such as payments, order fulfillment, delivery, analytics, security, customer communications, and advertising. Those providers may process personal information under their own notices and contractual roles.
Shopify processes information connected with visits and purchases. You can learn more in the Shopify Consumer Privacy Policy.
Depending on how you interact with the store, we may collect:
We collect information directly from you, automatically through the website and related technologies, from Shopify, and from service providers such as payment processors, carriers, fraud-prevention services, analytics providers, advertising partners, and customer-support tools.
We use personal information to provide products and services, process and deliver orders, manage payment and refunds, communicate with you, personalize the store, improve performance, prevent fraud, comply with legal obligations, and protect our rights and users.
Where a legal basis is required, we rely on one or more of the following:
We may disclose relevant personal information to:
We do not disclose personal information for unrelated purposes without an appropriate legal basis.
We and our partners, including Shopify, may use cookies, pixels, local storage, and similar technologies to operate checkout and account features, remember preferences, maintain security, measure performance, understand usage, personalize experiences, and support advertising where permitted.
You can use available cookie settings or browser controls. Blocking certain technologies may affect store functionality.
Where enabled and legally permitted, analytics and advertising partners may use website activity and device information to measure campaigns or provide relevant advertising. Depending on your location, this activity may be treated as targeted advertising or the sale or sharing of personal data. Available privacy controls and opt-out mechanisms should be used where applicable.
If you subscribe to marketing, we may send store news, product updates, or promotional messages. You can unsubscribe through the link in a marketing email or contact us. We may still send non-promotional messages about orders, security, policy changes, or customer-service requests.
We and our providers may process information in countries other than your own. Data-protection rules may differ by location. Where required, we use recognized safeguards or rely on another lawful transfer mechanism.
We retain personal information only as long as reasonably necessary for the purposes described, including order fulfillment, customer service, tax and accounting obligations, fraud prevention, dispute resolution, and legal compliance. Retention periods vary according to the information and applicable requirements.
We use reasonable administrative, technical, and organizational measures intended to protect personal information. No transmission or storage method is completely secure, so we cannot guarantee absolute security. Protect your login credentials and contact us if you suspect unauthorized account activity.
Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability, or objection; withdraw consent; opt out of certain advertising or data disclosures; or appeal a decision. These rights may be limited by law and subject to identity verification.
To submit a request, email service@arcvaner.com with the subject “Privacy Request.” Describe the right you wish to exercise and provide enough information for us to locate relevant records. We may request verification and may retain information necessary for legal obligations, security, or permitted business purposes.
You may also have the right to complain to the data-protection authority where you live. We encourage you to contact us first so we can try to address the concern.
The store is not directed to children, and we do not knowingly collect personal information from children below the minimum age required by applicable law. A parent or guardian who believes a child submitted information may contact us to request review and deletion.
The website may link to third-party websites or services. Their privacy and security practices are governed by their own notices. Review those notices before providing personal information.
We may update this policy to reflect changes in technology, services, legal requirements, or business practices. The revised version will be posted with an updated date. Where required, we will provide additional notice or request consent.
For privacy questions or requests, contact:
RM 06, 13A/F., SOUTH TOWER,
WORLD FINANCE CTR, HARBOUR
CITY, 17 CANTON RD, TST,
KL HK
Email: service@arcvaner.com
Additional rights and disclosures may apply based on your location and the store's enabled markets, including requirements concerning cookie consent, targeted advertising, access, deletion, correction, portability, or data-sharing opt-outs. Shopify's customer privacy tools and any privacy-choice link displayed in the website footer may provide additional controls.
